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Or execute the following command to register the client machine using registration token: Where -u -p are login and password for backup user account, follow these instructions if the password contains special characters usr/lib/Acronis/RegisterAgentTool/RegisterAgent - o register -t cloud -a -u -p Type in the following command to register the agent using account and password: is the datacenter address displayed in browser when you log in to Cyber Protection console, e.g. "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -a -token -o register -t cloud Or issue this command to register the client machine using registration token: Where -u -p are login and password for backup user account, follow these instructions if the password contains special characters Register_agent.exe -o register -t cloud -a -u -p

Instructions below are applicable to Acronis Cyber Protect Cloud 7.8 and newer. Use quotation marks, if your password contains special characters or spaces. Note that account name and password used in the commands are for backup user account, not for Partner-level admin The agent has been successfully registered The setup program shows the Registration link and the Registration code:Ĭopy them and perform the registration steps on the different machine:Įnter the Registration link on the different machineĮnter the Registration code in the popup registration form. Run the installation file on the Machine where the Backup Agent is installed Review the registration details, and then click Confirm registration.ĥ. A browser window will be opened, sign in to the service console:Ĥ.

Run the installation file as an Administratorģ.To register on the machine where the Backup Agent is installed: The registration or re-registration can be done both on the Machine where the Backup Agent is installed or on a different machine. SolutionĪcronis Cyber Protect Cloud has introduced a new option to register/ re-register the installed Backup Agent using the installer. Or you need to re-register a client machine to another Backup Account. You have successfully installed an Acronis Backup Agent, but registration failed and machine does not appear in Cyber Protection console.